MANAGEMENT is efficiency in climbing the ladder of success; LEADERSHIP determines whether the ladder is leaning against the right wall - Stephen Covey

Saturday, March 11, 2006

Top-10 Customer quotes…

Here are my favorite quotes on customer / customer satisfaction...
1. Your most unhappy customers are your greatest source of learning – Bill Gates

2. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful – Jeff Bezos

3. Make your product easier to buy than your competition, or you will find your customers buying from them, not you – Mark Cuban

4. Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business – Zig Ziglar

5. In our way of working, we attach a great deal of importance to humility and honesty; with respect for human values, we promise to serve our customers with integrity – Azim Premji

6. If you have a good relationship with your customer, the business process flows that much more smoothly. – Richard Pratt

7. If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours – Ray Kroc

8. Coming together is a beginning. Keeping together is progress.Working together is success – Henry Ford

9. The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer – Peter F. Drucker

10. You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied – Jerry Fritz


Blogger J.KANNAN said...

Absolutely top ten customer quotes. I wish readers take advantage of this quotes readily presented and put to use and practice in their business and working environments.

6:44 PM


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